Trupanion Customer Satisfaction
Trupanion pet insurance reviews from its customers are generally positive. The company has a 4.5 out of 5 TrustScore on TrustPilot based on over 3,300 reviews, putting it in the “Excellent” range per TrustPilot’s guidelines. Trupanion is accredited by the Better Business Bureau (BBB), though Trupanion reviews with the BBB are middling; it has a 3.14 rating out of 5 — which is about average.
How much does Trupanion pet insurance cost?
Your monthly premiums for Trupanion pet insurance are dependent on your location, the species of your pet, the pet’s breed and its age. Because Trupanion only has one plan with a 90% reimbursement level, its premiums are higher than the industry average. The lowest monthly premium we found was $36.99 for cats and $61.26 for dogs.
What does Trupanion not cover?
Trupanion doesn’t cover preventative care, exams, cosmetic procedures or pre-existing conditions.
Why do vets recommend Trupanion?
Veterinarians often recommend Trupanion because it’s one of the few companies that provides direct payments rather than using a reimbursement model. With Trupanion’s direct payments, you don’t have to worry about covering the cost of veterinary care and waiting for a check; if your veterinarian is one of the 10,000 that partners with Trupanion, the company will pay your vet directly at the time of your visit.