Customer Satisfaction
Healthy Paws has a generally positive reputation among existing customers. Its TrustScore on Trustpilot is “Excellent” — scoring 4.3 out of 5, based on over 1,300 reviews. Healthy Paws is accredited by the Better Business Bureau and has a 3.08 out of five rating, which is about average for all companies.
Healthy Paws FAQ
Who owns Healthy Paws?
Healthy Paws is an independently owned company that issues pet insurance policies in all 50 states and the District of Columbia. Its policies are underwritten by Ace Property and Casualty Insurance Company.
Does Healthy Paws cover behavioral modification treatments?
While some insurers do cover some behavioral modification treatments, such as medication for anxiety, Healthy Paws’ policies do not. Healthy Paws excludes training, therapy and medication for behavior modifications.
Does Healthy Paws have an age limit for pet enrollment?
To qualify for coverage, pets must be enrolled before their 14th birthday. Pets enrolled at six or older will not be eligible for hip dysplasia coverage.